No lock in. No drama.

Most vendors want you locked in for years. We’re the opposite. Need us for 3 months until your system upgrade? Perfect. Just one automation forever? Also perfect. Want to cancel after trying it? No hard feelings.

Here’s what we skip

  • Lengthy RFQ processes
  • All day vendor workshops
  • Complicated requirement specs
  • Six month implementations
  • Convoluted multi year contracts

Here’s what we do

  • Quick conversation about your problem
  • Build in 2-4 weeks
  • $1500 set up + $290 monthly
  • Cancel anytime. Seriously we mean it!

Your problems are our focus

We fix your problems, one at a time. And if you’re lucky enough to only have one problem, that’s great. Otherwise we can keep solving as many problems as you have for as long or short as you need. 

The Problem

Staff spend hours rekeying information between systems – extracting data from PDFs into your CRM, creating payroll records after HR onboarding, copying form data into multiple systems. It’s tedious, error-prone, and takes staff away from meaningful work.

The Automation

We connect your systems so data flows automatically. For example:

  • HR onboards employee → create payroll record automatically
  • PDF application received → extract data and populate CRM
  • Form submitted → create records in multiple systems at once

The Outcome

  • Staff save hours each week on data entry
  • Fewer errors mean less rework and faster processing
  • Information flows where it needs to go, when it needs to be there

The Problem

You need to notify residents about emergencies, planned roadworks, or area-specific events. But there’s no easy way to send SMS from your systems, or the data lives in GIS/spreadsheets, not your communications platform.

The Automation

We pull data from wherever it lives (GIS layers, mailing lists, spreadsheets, system filters) and send targeted bulk SMS. For example:

  • Civil emergency → SMS everyone in affected postcodes or GIS polygon
  • Planned roadworks → notify residents on specific streets
  • Event announcement → SMS to subscriber list
  • Water outage → alert properties in service area

The Outcome

  • get critical information out to people when they need it most 
  • reduce the number of calls to Customer Service for the same thing
  • Improve community engagement with timely updates

The Problem

You have useful information locked in internal systems – DA applications, bin collection schedules, event registrations, property data. But there’s no easy way to display this on your public website. Residents call for information that should be available online, but it’s simply too difficult. 

The Automation

We pull data from your internal systems and display it securely on your website. For example:

  • Current DA applications being advertised (auto-updated daily)
  • Bin collection days by address lookup
  • Facility booking availability
  • Road closure information from your works management system

The Outcome

  • Fewer calls as customers can self serve
  • People discover information they didn’t even know to ask about
  • Data stays current without staff manually updating web pages
  • Better transparency and community engagement
  • Fewer “can you check for me?” calls

The Problem

Staff manually send emails when something changes in your systems – planning approvals, payment receipts, application updates. If someone’s busy or forgets, residents are left in the dark and start calling.

The Automation

When something happens in your system, we automatically send a branded email or SMS. For example:

  • Planning admin requests additional info → branded email to applicant
  • Payment received → confirmation SMS
  • Permit approved → notification with next steps
  • Library book overdue → friendly reminder

The Outcome

  • Residents get timely updates without staff having to remember to send them
  • Fewer “where’s my application?” phone calls to your team
  • Professional, on-brand communications every time
  • Consistent service – everyone gets the same quality updates, no one gets forgotten

The Problem

Your current forms look like they’re from the nineties, with their clunky UI and confusing layout. Plus they don’t even do what you need them to. 

The Automation

We build clean, user-friendly web forms that send all the info where you need it. Conditional fields, file uploads, address lookups, lodgement notifications, payment integration – whatever makes sense for the application.

The Outcome

  • Higher completion rates (forms that don’t frustrate people)
  • Less phone/email traffic for staff
  • Data goes straight to your system, no re-keying
  • Better resident experience = fewer complaints

The cost of inefficiency

Small inefficiencies compound fast. Here’s what typical manual processes actually cost and what you could be saving

Employee Onboarding

Manual entry: 30 mins per employee
50 hires/year
25 hours saved annually

Manual Data Entry

Manual entry: 15 mins per request
200 requests/month
50 hours saved monthly

Publishing information online

Average call cost: $15
Reduces 100 calls/month
$1,500 saved monthly

Ready to fix one annoying thing?

Start with a quick conversation about what’s slowing your team down. No obligation, no sales pitch – just a chat about whether we can help.

Start Now